1. The Service

Digital Snan ("we", "us", "our") arranges for a representative to carry a devotee's photograph to the Triveni Sangam in Prayagraj and perform a symbolic snan (ritual dip) on the devotee's behalf, on dates and for individuals who are unable to travel in person. A video recording of the ritual is then shared with the person who made the booking.

This is a devotional and symbolic service. It is not a substitute for, and does not claim to replicate, an in-person pilgrimage.

2. Bookings & Information

When you submit a booking through our website, you agree to provide accurate and current information, including your name, contact number, email address, devotee name(s), and preferred snan date.

• Bookings are confirmed only after our team has reviewed your request and, where applicable, received payment.
• Preferred dates are subject to availability and weather or ghat conditions at Sangam.
• We may contact you on the WhatsApp number or email provided to confirm details or request clarification.

3. Photos You Provide

You are responsible for uploading a clear, appropriate photograph for use in the ritual. By submitting a photo, you confirm that:

• You have the right to use and share the photograph with us.
• The photograph does not contain content that is unlawful, offensive, or infringes on another person's rights.
• The photograph will only be used to fulfil your specific booking, and is handled in line with our privacy practices.

4. Video Delivery

Delivery timelines shown on our packages (for example, 24–26 hours or 48 hours) are estimates, not guarantees. Delivery may occasionally be delayed due to weather, travel conditions at Sangam, high booking volumes, or factors outside our control. We will keep you informed of any significant delay.

5. Instagram Add-on

If you opt in to the Instagram posting add-on, you consent to your snan video (or a portion of it) being posted on our official page on the date and time you request, subject to scheduling availability. You may request removal of a posted video after publication; removal requests are handled on a best-effort basis and may be subject to a fee, as communicated to you at the time of your request.

6. Payments

Package pricing shown on the website is indicative and is confirmed with you before payment is collected. Payment instructions are shared directly with you via WhatsApp or email after your booking request is reviewed. For information on cancellations and refunds, please see our Refund Policy.

7. Your Responsibilities

• Provide accurate booking and contact details.
• Respond promptly to any clarification requests from our team, especially where a date change is required.
• Use the service, and any content you upload, in a manner consistent with the devotional purpose of Digital Snan.

8. Limitation of Liability

We take reasonable care in performing and documenting each snan, but we cannot guarantee specific weather, water, crowd, or ghat conditions on any given date. To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from delays, technical issues affecting video delivery, or circumstances beyond our reasonable control.

9. Changes to These Terms

We may update these terms from time to time to reflect changes in our service or applicable law. The "last updated" date at the top of this page will reflect the most recent revision. Continued use of the service after changes are posted constitutes acceptance of the updated terms.

10. Contact

Questions about these terms can be sent to us via our contact form, by email at contact@digitalsnan-example.com, or by phone/WhatsApp at +91 00000 00000.